Effective Date: July 26, 2026
At Embavo (accessible from https://embavo.com), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you browse our store and purchase our digital machine embroidery designs.
1. Who We Are
Our website address is https://embavo.com.
Embavo specializes exclusively in digital Machine Embroidery Designs (downloadable embroidery files for home and commercial embroidery machines).
Important: We sell digital downloadable files only. We do not produce, ship, or deliver physical items or embroidered patches.
If you have any questions regarding this policy or your data, please contact us at [email protected].
2. Information We Collect & Why
When you purchase embroidery designs:
- What we collect: Only your First Name, Last Name, and Email Address.
- Why we need it: To generate your receipt, create your order record, and deliver your instant file download links directly to your email.
- Payment Security: We DO NOT see, collect, or store your credit or debit card details on our servers. All international card payments are processed securely through accredited payment processing gateways using bank-grade encryption.
When you create a customer account:
- We store your name and email address so you can log in at any time to re-download your purchased embroidery formats (e.g., if you lost your files or need a different machine format).
When you leave a review or show your stitched results:
- If you leave a review or comment on a design, we collect the text you write, plus your IP address to prevent spam.
3. How We Use Cookies
We use essential cookies to make your shopping experience smooth:
- Cart Cookies: To remember which embroidery designs you added to your cart as you keep browsing.
- Account Cookies: To keep you logged in to your account while downloading your files.
- Analytics: To understand which embroidery themes and formats are most popular so we can improve our catalog.
You can disable cookies in your browser settings, but please note that the shopping cart and instant downloads require cookies to function properly.
4. How Long We Keep Your Data
- Order History: We store your purchase records so that you maintain lifetime access to re-download your embroidery files from your account whenever you need them.
- Account Information: Stored for as long as your account stays active.
5. Data Sharing
We NEVER sell, rent, or trade your personal information to third parties.
We only share necessary minimal data with trusted tools required to run the store:
- Payment Gateways (to securely process international card checkout).
- Automated Email Services (to send purchase receipts and direct download links).
- Spam Protection Tools (to block spam bots on review forms).
6. Your Rights Over Your Data
You are always in control of your personal data. You have the right to:
- Request a copy of the personal data we hold about you.
- Request corrections to your account details.
- Request the deletion of your account and personal data (Note: This excludes basic transaction receipts that we are legally required to keep for tax and accounting compliance).
To exercise any of these rights, email us at [email protected].
7. Consent
By using Embavo.com and purchasing our digital embroidery designs, you agree to the terms of this Privacy Policy.